Refund policy
01Cancelling
You can cancel at any time from Settings. Your plan stays active until the end of the period you paid for, and it won't renew. We keep your data and don't delete it without asking.
02Monthly plans
To decide: whether the current month can be refunded (for example within a few days of a renewal), or whether cancelling only stops the next renewal.
03Yearly plans
Yearly plans cost 10 months and cover 12. To decide: whether cancelling a yearly plan refunds the unused months, at the monthly price or pro rata, and up to when.
04Mistakes
If we charge you by mistake, such as twice for the same period or after you cancelled, we refund it in full.
05Your legal rights
Nothing here takes away rights you have under the law where you live. To check with a lawyer: the UK 14-day cancellation right for digital services, and the consumer rules in Egypt and the Gulf.
06How to ask
Write to To decide: billing contact with your account email and the charge. To decide: how quickly we answer and refund, and through which payment provider.